For assistance, you can reach our customer support team via email at opalgensolutionspvtltd@gmail.com or by filling out the contact form on our website. 

Currently, we do not provide international shipping. We only cater to domestic deliveries within India and appreciate your understanding.

To keep your outfits in good condition, always follow the care instructions on the label. This usually involves washing with cold water and using a low-heat setting for tumble drying. Refrain from using bleach, and iron at a low temperature to protect the fabric’s quality and color.  

We offer various payment options, including major credit and debit cards, internet banking, and UPI, providing you with a seamless shopping experience. 

Once your purchase is complete, you will receive an order confirmation email with your order details. If you don’t see the email, please check your spam folder or reach out to customer support.

If you receive a damaged item, contact our customer support team within 48 hours of delivery. We’ll assist you with a return or replacement as per our return policy.

If you wish to modify your order, please contact our customer support team immediately. Once the order is processed or shipped, changes may not be possible. 

To place an order, browse our selection, choose your preferred items, select the correct size, and click "Add to Cart." When you're ready, proceed to checkout and follow the steps to complete your purchase. 

If you wish to cancel your order, please contact our customer support team immediately. If your order has not been processed or shipped, we can assist with the cancellation.  

Shipping costs are non-refundable, except in cases where the return is due to a damaged or incorrect item. In such cases, we will cover the return shipping fees.  

Once we receive your returned item, processing usually takes 5-7 business days to complete, after which your refund or exchange will be issued.  

To initiate a return, please visit our Returns page and complete the return form. Provide your order number and the reason for the return, then follow the given instructions.